gt99d Privacy Policy

1. Introduction

Welcome to gt99d. This Privacy Policy explains how gt99d ('we', 'us', or 'our') collects, uses, discloses, and protects information about you when you access or use the gt99d platform, including our website at gt99d.pro, mobile browser interface, and all related services (collectively, the 'Platform'). We are committed to handling your personal data with transparency, care, and respect.

By registering an account or using any part of the gt99d Platform, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately. This policy applies to all users in Bangladesh and worldwide who access our services.

2. Information We Collect

We collect several categories of information in order to provide a secure, reliable, and personalized experience on the gt99d Platform. The types of data we gather are described below.

Account & Identity Information

• Full name and username chosen at registration
• Date of birth (to verify you are 21 years or older as required by our platform rules)
• Email address and mobile phone number
• Address details including city and district (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna)
• Government-issued identity document number when KYC verification is required

Financial & Transaction Information

• Deposit and withdrawal transaction records, including amounts in BDT (৳)
• Mobile financial service account references (e.g., bKash, Nagad, Rocket, Upay account identifiers — we do not store full PIN codes)
• Card type and masked card number for Visa or Mastercard transactions
• Betting history, game results, and balance information

Technical & Usage Information

• IP address, browser type, operating system, and device identifiers
• Pages visited, session duration, click paths, and feature usage patterns
• Cookies, local storage tokens, and similar tracking technologies (see Section 5)

3. How We Use Your Information

The data we collect is used strictly for the purposes described below. We do not sell your personal information to any third party. Every use of your data serves a legitimate operational, legal, or security purpose.

• Account creation, verification (including 21+ age verification), and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Delivering and improving platform features including cricket betting, live casino, slots, and crash games
• Fraud prevention, security monitoring, and anti-money-laundering compliance checks
• Sending you important account notifications, promotional offers (where you have opted in), and responsible gaming alerts
• Complying with applicable legal obligations and responding to lawful requests from regulatory authorities

4. Sharing Your Information

gt99d does not sell, rent, or trade personal data. However, in certain limited circumstances we may share your information with trusted parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) solely to facilitate deposits and withdrawals
• Identity verification and KYC service providers to authenticate your account and confirm your age
• Law enforcement or regulatory authorities where required by applicable law, court order, or to prevent fraud and money laundering
• Technical infrastructure and cloud service providers who process data on our behalf under strict confidentiality agreements

Any third party receiving your data is contractually required to maintain confidentiality, implement adequate security measures, and use your data only for the specific purpose for which it was shared. We do not permit our service providers to use your personal data for their own marketing purposes.

5. Cookies and Tracking Technologies

gt99d uses cookies and similar technologies to improve your browsing experience, maintain session security, and analyse Platform usage. Cookies are small data files placed on your device. They do not contain viruses or malware.

We use the following types of cookies:

• Essential cookies — required for the Platform to function correctly, including login session management and security tokens
• Analytics cookies — help us understand how users navigate the Platform so we can improve page performance and user experience
• Preference cookies — remember your language setting and other personalisation choices to provide a consistent experience

You may disable cookies through your mobile browser settings; however, disabling essential cookies may prevent certain features of the Platform from working correctly. We do not use advertising cookies or cross-site tracking cookies.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to provide our services to you, and to comply with legal, accounting, and regulatory requirements. The specific retention period depends on the type of data and the purpose for which it is held.

Transaction records and financial data are generally retained for a minimum period required by applicable financial regulations. Account and identity data is retained for the duration of your account and for a reasonable period thereafter. If you request account closure and deletion, we will process your request promptly, subject to any mandatory legal retention obligations that prevent immediate deletion of certain categories of data.

7. Security of Your Data

gt99d takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, access control systems that limit data access to authorised personnel only, regular security assessments and vulnerability reviews, and secure data storage practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We therefore cannot guarantee its absolute security. In the event of a data breach that may affect your rights or freedoms, we will notify you through the contact details associated with your account in accordance with our legal obligations.

8. Your Rights

As a user of the gt99d Platform, you have certain rights in relation to your personal data. We are committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

• The right to access the personal data we hold about you and request a copy of it
• The right to correct inaccurate or incomplete personal information in your account
• The right to request deletion of your personal data, subject to applicable legal retention obligations
• The right to withdraw consent for marketing communications at any time without affecting your account status
• The right to lodge a complaint with us if you believe your data has been handled incorrectly or in violation of this Privacy Policy

To exercise any of the above rights, please contact our support team at [email protected]. We aim to respond to all legitimate requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect against fraudulent or unauthorized access to your data.

9. Third-Party Payment Providers

gt99d integrates with third-party payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to process financial transactions. When you conduct a transaction, the relevant payment provider will process your financial data under their own privacy policy and terms of service. gt99d does not store complete payment credentials such as full card numbers or mobile PIN codes. We only retain transaction references, amounts, and status information necessary for account record-keeping.

We strongly encourage you to review the privacy policies of the payment providers you use. gt99d is not responsible for the data practices of these independent third-party services. If you have concerns about how a payment provider handles your data, please contact them directly.

10. Children's Privacy

gt99d is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our platform is intended exclusively for adults aged 21 and above in accordance with our responsible gaming policy. Age verification checks are conducted as part of the registration and KYC process to help enforce this requirement.

If you believe that a minor has registered an account or provided personal data to gt99d, please contact us immediately at [email protected]. Upon confirmation, we will take prompt steps to delete the account and all associated personal data from our systems.

11. Changes to This Privacy Policy

gt99d reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you via the email address or mobile number associated with your account. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the gt99d Platform after any changes to this Privacy Policy are posted constitutes your acceptance of those changes. If you do not agree to the revised policy, you must stop using the Platform and may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gt99d handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available around the clock (24/7, Bangladesh Standard Time, UTC+6) to assist you.

Email: [email protected]